Dispatch For Your Truck Company

About:

Truck Dispatcher Duties and Responsibilities

Arrange for Package Deliveries and pickups

In their main role, truck dispatchers schedule deliveries and pickups. They communicate with customers to arrange times for shipments to be picked up and schedule deliveries by creating a pre-determined route. They make numerous changes to this route throughout the day as dictated by customer requests and shipment arrangements.

Create Shipping and Dispatch Documents

Truck dispatchers are often required to maintain records of dispatched calls, driver routes, delivery and pickup times, and truck repairs and maintenance. They also log customer shipping schedules and complaints and maintain details of route changes. In addition, truck dispatchers might keep records of driver training sessions and CDL and other requirements.

Generate Freight Bills and Invoices

It is often up to truck dispatchers to create billing and invoice documents for shipments. They are responsible for ensuring that drivers receive any necessary documents before making a pickup. They also invoice customers for payment of shipment pickups and handle all issues regarding charges for these services.

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